{"title":"ITIL V4 Certification","description":"","products":[{"product_id":"itil","title":"ITIL- Information Technology Infrastructure Library- (ITIL) V4 Foundation","description":"\u003c!--description--\u003e\n\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"small_desc\"\u003e\n\u003cp\u003eThe ITIL Foundation – Corporate Training Program \u003cmeta charset=\"utf-8\"\u003e\u003cspan class=\"TextRun MacChromeBold SCXW154216959 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW154216959 BCX0\"\u003eis designed to help organizations strengthen their\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun SCXW154216959 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW154216959 BCX0\"\u003e to \u003c\/span\u003e\u003c\/span\u003eIT service management capabilities by equipping teams with the best industry-recognized ITIL practices. This instructor-led training introduces your workforce to the ITIL 4 framework, service value system, and globally adopted ITSM processes that enhance service quality, reduce operational inefficiencies, and support seamless service delivery across departments.\u003c\/p\u003e\n\u003cp\u003eThrough guided modules, real business scenarios, and hands-on discussions, your employees will learn how to manage incidents, improve service workflows, support change processes, and adopt a customer-centric approach to IT operations. The program ensures that your team understands the principles of modern IT service management and can apply them effectively in day-to-day operations. With practical examples, structured learning, and enterprise-focused guidance, this program ensures your organization receives the best foundational training in ITIL, empowering teams to support reliable, efficient, and continuously improving IT services.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eThis Training Program Includes Certification Cost + Exam Application Support + Self Placed Training Materials with Lifelong LMS Access\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!--description--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003eOur Stats: \u003cb\u003e150 + Batches Completed | 1500 + Certified professional \u003c\/b\u003e\u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/IAO_Transparent_2_480x480.png?v=1644215764\" alt=\"\" width=\"258\" height=\"101\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the  IAO - International accreditation organisation which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the IAO - International accreditation organization which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003eThe ITIL Foundation – Corporate Training Program is designed for organizations that want to strengthen their IT service management capabilities and align their teams with globally recognized ITIL 4 best practices. There are no prerequisites required — any employee involved in service delivery, support operations, or business processes can participate. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis training is ideal for :\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eIT Support \u0026amp; Service Desk Teams - Employees handling incidents, service requests, and user support activities.\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eIT Operations \u0026amp; Infrastructure Teams - Professionals responsible for maintaining IT environments, systems, and service availability. \u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eProject Managers \u0026amp; Coordinators - Teams managing IT projects, change initiatives, and cross-functional workflows.\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eBusiness Analysts \u0026amp; Process Improvement Teams - Employees focused on improving service workflows, analyzing service gaps, and optimizing operations.\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eQuality Assurance \u0026amp; Compliance Teams - Teams involved in ensuring service reliability, standardization, and adherence to IT governance practices.\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eBeginners in IT Service Management - Employees with limited or no ITIL knowledge who need a strong foundation in modern ITSM principles.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis program is suitable for technical and non-technical teams, making it a flexible option for organizations transitioning toward structured service management.\u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-curriculum--\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 1: Introduction to ITIL 4\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e1.1 Overview of ITIL\u003cbr\u003e1.2 Evolution from ITIL 3 to ITIL 4\u003cbr\u003e1.3 ITIL 4 Certification Strucuture\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 2: Key Concepts of Service Management\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e2.1 Definition of Service, Management, \u0026amp; Service Mng\u003cbr\u003e2.2 Value, Outcomes, Costs, and Risks\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 3: The Four Dimensions of Service Management\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e3.1 Organizations and People\u003cbr\u003e3.2 Information and Technology\u003cbr\u003e3.3 Partners and Suppliers\u003cbr\u003e3.4 Value Streams and Processes\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 4: The ITIL Service Value System (SVS)\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e4.1 Overview of ITIL SVS\u003cbr\u003e4.2 Components of the ITIL SVS \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 5: The ITIL Service Value Chain\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e5.1 Overview of ITIL SVS\u003cbr\u003e5.2 Components of the ITIL SVS \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 6: ITIL Practices\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e6.1 Overview of ITIL Practices \u003cbr\u003e6.2 Components of the ITIL SVS \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 7: General Management Practices\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e7.1 Strategy Management, Risk Management, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 8: Service Management Practices\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e8.1 Service Level Management, Incident Management,etc., \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 9: Technical Management Practices\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e9.1 Software Development and Management \u003cbr\u003e9.2 IT Operations, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 10: ITIL Management Practices\u003c\/p\u003e\n\u003csvg class=\"prod-faq-icon prod-faq-plus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg style=\"display: none;\" class=\"prod-faq-icon prod-faq-minus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 16 16\" height=\"16\" width=\"16\"\u003e\n         \u003cpath d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\" clip-rule=\"evenodd\" fill-rule=\"evenodd\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"display: none;\" class=\"prod-faq-answer-content\"\u003e\n\u003cp\u003e10.1 Continual Improvement \u003cbr\u003e10.2 Change Control\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!--course-curriculum--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eInteractive Learning Material:Access to multimedia presentations, videos, and interactive learning modules. Online and offline resources to accommodate different learning preferences.\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003ePractice Exams: Multiple practice exams simulating the actual ITIL certification exam. Detailed explanations of correct and incorrect answers to facilitate learning from mistakes. \u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eCase Studies and Real-world Examples: Case studies and real-world examples to illustrate the practical application of ITIL concepts\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eOnline Learning Platforms: Access to online learning platforms or Learning Management Systems(LMS) for flexible self-paced learning \u003cmeta charset=\"utf-8\"\u003e\u003cspan class=\"TextRun MacChromeBold SCXW14101813 BCX0\" lang=\"EN-US\" data-contrast=\"auto\"\u003e\u003cspan class=\"NormalTextRun SCXW14101813 BCX0\"\u003efully accessible from anywhere.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"TextRun MacChromeBold SCXW14101813 BCX0\" lang=\"EN-US\" data-contrast=\"none\"\u003e\u003cspan class=\"NormalTextRun SCXW14101813 BCX0\"\u003e.\u003c\/span\u003e\u003c\/span\u003e\u003cspan class=\"LineBreakBlob BlobObject DragDrop SCXW14101813 BCX0\"\u003e\u003cspan class=\"SCXW14101813 BCX0\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003eProgress Tracking: Tools to monitor your progress throughout the course. Regular assessments and quizzes to reinforce learning.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eThis program is designed for exclusive one-to-one training, with the flexibility to accommodate up to three participants. If you require additional seats, please click the Corporate Training Enquiry button and share your requirements. Our team will reach out to you shortly.\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--cc-certificate--\u003e\n\u003cdiv class=\"certificate-left-image\"\u003e\u003cimg width=\"400px\" height=\"400px\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/itil-certificate.jpg?v=1752163584\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"certificate-right-content\"\u003e\n\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003e\u003cb\u003eCertification : \u003c\/b\u003eITIL® 4 Foundation – IT Service Management\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003e\u003cb\u003eCost : \u003c\/b\u003e$250 – $350 (varies by region)\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003e\u003cstrong\u003eExam Format :\u003c\/strong\u003eChoose between online or in-center exams, featuring a duration of 60 minutes with 40 multiple-choice questions, and a passing score of 65% (26\/40).\u003cbr\u003e\u003cimg height=\"23\" width=\"23\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\"\u003e\u003cstrong\u003eAccess to Expert Resources :\u003c\/strong\u003eGet study guides, practice questions, mind maps, and access to an expert ITSM learning community to support your exam preparation.\u003cbr\u003e\n\u003c\/div\u003e\n\u003c!--cc-certificate--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--faq--\u003e\n\u003csection class=\"faq-with-accordion\"\u003e\n\u003cdiv class=\"faq-nav\"\u003e\n\u003cinput placeholder=\"Search questions…\" type=\"text\" id=\"faq-search\"\u003e\n\u003cdiv class=\"tabs\"\u003e\n\u003cbutton data-name=\"Technical\" data-target=\"#general-faq\" class=\"tab active\"\u003e\u003cspan\u003eTechnical\u003c\/span\u003e\u003c\/button\u003e \u003cbutton data-name=\"Administrative\" data-target=\"#shipping-faq\" class=\"tab\"\u003e\u003cspan\u003eAdministrative\u003c\/span\u003e\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-content active\" data-name=\"Technical\" id=\"general-faq\"\u003e\n\u003cdiv class=\"faq-items\"\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWhat technical and process-related skills will our team learn in the ITIL Foundation corporate training? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eDuring this training, your employees will gain a solid understanding of ITIL 4 principles, service value concepts, IT service management practices, and how modern organizations design, deliver, and improve IT services. They will explore the Service Value System (SVS), the guiding principles, key process concepts, value streams, and the application of ITIL practices across operational and business environments. This ensures your team can adopt ITIL-based workflows and apply ITSM best practices in real scenarios.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eDoes this program cover all core ITIL 4 practices and frameworks? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eYes. The training covers all essential ITIL 4 practices such as Incident Management, Problem Management, Change Enablement, Service Request Management, Service Level Management, IT Asset Management, and Continual Improvement. Participants will also understand how these practices work within the ITIL Service Value Chain and how they collectively support service quality, operational efficiency, and customer satisfaction. This helps employees translate theory into real operational improvements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eDoes the course prepare our team for official ITIL Foundation certification? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003ees. The technical concepts covered in this corporate training are aligned with the official ITIL 4 Foundation exam. Participants will understand exam domains such as key terminology, ITIL principles, service management practices, and the service value chain. They will also receive practice questions and exam guidance to boost confidence in attempting the certification. Many companies use this training as the first step before their employees register for the official ITIL certification exam.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWill participants learn how to apply ITIL concepts within our existing organizational processes?\u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eAbsolutely. The program includes practical examples and scenario-based exercises that show how ITIL applies to day-to-day service operations, support workflows, and cross-functional IT activities. Your team will learn how to identify service gaps, improve processes, streamline communication between departments, and adopt ITIL practices to meet internal SLAs and business outcomes. The training is tailored to help organizations immediately start implementing improvements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWill our employees learn how ITIL integrates with modern tools and technologies? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eYes. Participants will explore how ITIL concepts align with today’s digital transformation practices, including automation tools, ITSM platforms, cloud service models, agile delivery, DevOps alignment, and workflow digitalization. They will learn how ITIL supports stable operations while enabling innovation, automation, and continuous service improvement—ensuring your organization can modernize IT processes effectively.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"view-toggle-btn\"\u003eView More\u003c\/button\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-content\" data-name=\"Administrative\" id=\"shipping-faq\"\u003e\n\u003cdiv class=\"faq-items\"\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eHow can our organization enroll in the ITIL Foundation Corporate Training Program? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eYou can register your team by clicking the “Enroll” button on the course page or by contacting our support team. Once your booking is confirmed, your organization will receive a confirmation email with the training schedule, session details, and preparation guidelines. For any support during enrollment, you may reach us on WhatsApp +974 7079 7089 or email info@teamacademy.net — our team is here to assist you at every step.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eHow does the ITIL Foundation corporate training format work?\u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eThis is an instructor-led corporate training program conducted through structured live sessions. Your team will engage in guided lectures, interactive discussions, case studies, and scenario-based exercises that align with ITIL 4 best practices. Each module is delivered by expert trainers, ensuring your employees can clarify concepts instantly and relate them to real organizational processes. For additional support or follow-up clarification, our team is available throughout the training.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWill participants get access to the training materials after the sessions? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003ees. All participants will receive downloadable ITIL Foundation study materials, session slides, ITSM templates, practice questions, and reference notes. These resources allow your team to revise concepts, prepare for the ITIL exam, and continue applying ITIL principles in their workplace. If your organization needs additional material support, you can contact us at info@teamacademy.net or via WhatsApp +974 7079 7089.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWill our employees receive a certificate after completing the corporate training? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eYes. After completing the training sessions and participating in the guided learning activities, each participant will receive an official Corporate Training Completion Certificate for ITIL Foundation. The certificate is employer-recognized and validates that your team has gained foundational IT Service Management (ITSM) knowledge aligned with ITIL 4 principles. For certificate-related assistance, our team is available via WhatsApp +974 7079 7089.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"accordion-item\"\u003e\n\u003cbutton aria-expanded=\"false\"\u003e\u003cspan\u003eWhat support will our team receive throughout the training? \u003c\/span\u003e\u003c\/button\u003e\n\u003cdiv class=\"accordion-content\"\u003e\n\u003cp\u003eYour organization will receive full administrative and training support, including help with scheduling, session coordination, clarification requests, training follow-up, and guidance on ITIL adoption. Our support team ensures smooth communication before, during, and after the program. For any queries, you may reach us anytime at info@teamacademy.net or WhatsApp +974 7079 7089\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"view-toggle-btn\"\u003eView More\u003c\/button\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c!--faq--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cp\u003eWe are rated 5 Star in all our social platforms , all these are open public platforms , we count our feedbacks very carefully. \u003c\/p\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Facebook_Ratings_480x480.png?v=1640863424\" width=\"156\" height=\"156\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Google_Ratings_480x480.png?v=1640863557\" alt=\"\" width=\"156\" height=\"156\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Trustpilot_Ratings_0cdecacb-73cf-47b0-874e-09efb23f67f6_480x480.png?v=1640863590\" alt=\"\" width=\"157\" height=\"157\"\u003e\u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cdiv style=\"display: none;\" id=\"sconnect-is-installed\"\u003e\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"teamacademy","offers":[{"title":"Default Title","offer_id":43318010282191,"sku":null,"price":3000.0,"currency_code":"SAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/0279\/1631\/files\/WhatsAppImage2025-12-10at11.18.36PM_978077d7-0c19-43df-9eac-3e1ec8c70ad9.jpg?v=1765400136"},{"product_id":"itil-information-technology-infrastructure-library-itil-exam-preparation-in-oman","title":"ITIL- Information Technology Infrastructure Library- (ITIL) V4 Foundation in Oman","description":"\u003c!--description--\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"small_desc\"\u003e\n\u003cp\u003eITIL Practitioner course to help organizations and individuals develop and increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and the business value of well-designed and delivered services.\u003c\/p\u003e\n\u003cp\u003eTEAM ACADEMY offers professional training on ITIL for Professionals in project management planning and governance field. This course is suitable for people engaged in project management governance including the project manager and the project management team.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!--description--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003eOur Stats: \u003cb\u003e150 + Batches Completed | 1500 + Certified professional \u003c\/b\u003e\u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e\u003cimg data-mce-fragment=\"1\" height=\"101\" width=\"258\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/IAO_Transparent_2_480x480.png?v=1644215764\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the  IAO - International accreditation organisation which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the IAO - International accreditation organization which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003eThere are no formal prerequisites to take the ITIL 4 Foundation course or exam. It is open to anyone interested in IT service management. \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eITIL Foundation is a prerequisite to take ITIL Practitioner as it supplements, rather than substitutes the Foundation qualification.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eTo that end the ITIL Practitioner syllabus will require delegates to have passed their ITIL Foundation exam and be familiar with the principles of ITSM and the organization-wide common language of ITIL.\u003cbr\u003eIdeal For : \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eIT professionals (support, operations, development, QA, etc.)\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eBusiness managers managing IT or digital teams\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eStudents and fresh graduates exploring ITSM careers\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eProfessionals pursuing roles in IT governance or digital transformation\u003cbr\u003e\u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-curriculum--\u003e\n\u003c!--course-curriculum--\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 1: Introduction to ITIL 4\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e1.1 Overview of ITIL\u003cbr\u003e1.2 Evolution from ITIL 3 to ITIL 4\u003cbr\u003e1.3 ITIL 4 Certification Strucuture\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 2: Key Concepts of Service Management\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e2.1 Definition of Service, Management, \u0026amp; Service Mng\u003cbr\u003e2.2 Value, Outcomes, Costs, and Risks\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 3: The Four Dimensions of Service Management\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e3.1 Organizations and People\u003cbr\u003e3.2 Information and Technology\u003cbr\u003e3.3 Partners and Suppliers\u003cbr\u003e3.4 Value Streams and Processes\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 4: The ITIL Service Value System (SVS)\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e4.1 Overview of ITIL SVS\u003cbr\u003e4.2 Components of the ITIL SVS \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 5: The ITIL Service Value Chain\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e5.1 Activities of the Service Value Chain \u003cbr\u003e5.2 Interconnection of the activities \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 6: ITIL Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e6.1 Overview of ITIL Practices \u003cbr\u003e6.2 Purpose and Components of Key ITIL Practices \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 7: General Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e7.1 Strategy Management, Risk Management, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 8: Service Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e8.1 Service Level Management, Incident Management,etc., \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 9: Technical Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e9.1 Software Development and Management \u003cbr\u003e9.2 IT Operations, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 10: ITIL Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e10.1 Continual Improvement \u003cbr\u003e10.2 Change Control\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 11: Exam Preparation \u0026amp; Tips\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e11.1 Exam Formatand Structure \u003cbr\u003e11.2 Effective Study Techniques\u003cbr\u003e11.3 Sample Questions \u0026amp; Answe\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!--course-curriculum--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--training-mode--\u003e\n\u003cp\u003eOnce you Enroll for this Program, You will get Access Pass for 120 Days. Get start with free demo class to experience our quality.\u003c\/p\u003e\n\u003c!--training-mode--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eInteractive Learning Material:Access to multimedia presentations, videos, and interactive learning modules. Online and offline resources to accommodate different learning preferences.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003ePractice Exams: Multiple practice exams simulating the actual ITIL certification exam. Detailed explanations of correct and incorrect answers to facilitate learning from mistakes. \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eInstructor-led Training: Options for instructor-led training, either in-person or virtual classrooms. Opportunities for interaction, questions, and clarification of doubts with experienced instructors.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eCase Studies and Real-world Examples: Case studies and real-world examples to illustrate the practical application of ITIL concepts\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eOnline Learning Platforms: Access to online learning platforms or Learning Management Systems(LMS) for flexible self-paced learning.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eProgress Tracking: Tools to monitor your progress throughout the course. Regular assessments and quizzes to reinforce learning.\u003cbr\u003e\u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--cc-certificate--\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/itil-certificate.jpg?v=1752163584\" width=\"400\" height=\"400\"\u003e\u003c\/p\u003e\n\u003c!--cc-certificate--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--faq--\u003e\n\u003cdiv class=\"prod-faq\"\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eIs this program 100% Instructor Guided?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eAbsolutely, the ITIL 4 Foundation training program is entirely led by certified ITIL experts with extensive experience in IT service management. Utilizing Online Video Conferencing Platforms, our sessions are highly interactive, ensuring participants can engage directly with instructors. Upon enrollment, participants are granted a 120-day access pass, allowing them to join any scheduled session within this timeframe. Additionally, students gain instant and lifelong access to our Learning Management System (LMS), which is stocked with ITIL 4 resources for ongoing learning and professional development.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow do I find out the schedule for this program?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eThe program schedule is listed in the designated section above, with adjustments made to accommodate your local time zone. To discover specific dates and times for the training, simply navigate the calendar. For further assistance or inquiries, our course counselors are readily available to help. We encourage you to reach out through the \"Contact Us\" option for any detailed questions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow do I apply for my ITIL 4 Foundation Certification Exam?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eOur course counselors will guide you through the certification exam application process. By securing your ITIL 4 Foundation Certification Exam Voucher through us, we manage the administrative details, enabling you to focus on your exam preparation. This service is designed to simplify the process, allowing you to concentrate on mastering ITIL 4 principles and practices without the hassle of exam logistics\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eWhat is LMS \u0026amp; What does it contain?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eThe Learning Management System (LMS) is a comprehensive digital platform that provides access to a wealth of ITIL 4 study materials, including course guides, instructional videos, practice exams, and recorded lectures. With instant and lifelong access to our LMS, participants are equipped with extensive resources to deepen their understanding of ITIL 4's framework, improving their skills in IT service management.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow does this program prepare me for real-world ITIL 4 applications?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eOur ITIL 4 Foundation training program is designed to offer practical learning experiences that mirror real-world IT service management challenges. Through case studies, interactive discussions, and application exercises, participants learn to apply ITIL 4's best practices in service management, change management, and continuous improvement within their organizations. This hands-on approach ensures that graduates are well-prepared to implement ITIL 4 methodologies effectively in their professional roles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eCan I access ITIL 4 tools and resources through the program?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eYes, participants in the ITIL 4 Foundation training program will have access to the latest ITIL 4 tools, frameworks, and resources as part of their learning experience. Our LMS includes detailed tutorials and guides on applying ITIL 4 practices, enabling participants to gain practical skills in utilizing ITIL 4 for enhancing IT service management processes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eWhat support services are available to participants?\u003c\/p\u003e \n  \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eWe provide comprehensive support services to ensure your success in the ITIL 4 Foundation training program. This includes access to our course counselors for any administrative queries, technical support for navigating the LMS or any ITIL 4 resources, and academic support from our experienced instructors. Additionally, our community forums offer a dynamic environment for participants to exchange ideas, discuss ITIL 4 concepts, and collaborate on service management projects, fostering a supportive and enriching learning community.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003c!--faq--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe are rated 5 Star in all our social platforms , all these are open public platforms , we count our feedbacks very carefully. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cimg height=\"156\" width=\"156\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Facebook_Ratings_480x480.png?v=1640863424\" alt=\"\"\u003e\u003cimg height=\"156\" width=\"156\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Google_Ratings_480x480.png?v=1640863557\" data-mce-fragment=\"1\"\u003e\u003cimg height=\"157\" width=\"157\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Trustpilot_Ratings_0cdecacb-73cf-47b0-874e-09efb23f67f6_480x480.png?v=1640863590\" data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cdiv id=\"sconnect-is-installed\" style=\"display: none;\"\u003e\u003c\/div\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"teamacademy","offers":[{"title":"Default Title","offer_id":44569680969935,"sku":null,"price":2800.0,"currency_code":"SAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/0279\/1631\/files\/ITIL_c4c1d21d-069d-4a45-8f76-90e811d32c47.png?v=1761386555"},{"product_id":"itil-information-technology-infrastructure-library-itil-exam-preparation-in-kuwait","title":"ITIL- Information Technology Infrastructure Library- (ITIL) V4 Foundation in kuwait","description":"\u003c!--description--\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"small_desc\"\u003e\n\u003cp\u003eITIL Practitioner course to help organizations and individuals develop and increase the value they obtain from using ITIL by offering additional practical guidance to adopt and adapt the framework to support the business. It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM) and the business value of well-designed and delivered services.\u003c\/p\u003e\n\u003cp\u003eTEAM ACADEMY offers professional training on ITIL for Professionals in project management planning and governance field. This course is suitable for people engaged in project management governance including the project manager and the project management team.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!--description--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003eOur Stats: \u003cb\u003e150 + Batches Completed | 1500 + Certified professional \u003c\/b\u003e\u003c\/p\u003e\n\u003c!--statistics--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e\u003cimg data-mce-fragment=\"1\" height=\"101\" width=\"258\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/IAO_Transparent_2_480x480.png?v=1644215764\"\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the  IAO - International accreditation organisation which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--accreditation-details--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e\u003cb\u003eIAO Accredited\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eTeam Academy Trainers and all the course offerings are accredited by the IAO - International accreditation organization which is a globally recognized quality assurance agency, working to improve quality assurance standards of educational institutes all over the world.\u003c\/p\u003e\n\u003c!--issuing-authority--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003eThere are no formal prerequisites to take the ITIL 4 Foundation course or exam. It is open to anyone interested in IT service management. \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eITIL Foundation is a prerequisite to take ITIL Practitioner as it supplements, rather than substitutes the Foundation qualification.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eTo that end the ITIL Practitioner syllabus will require delegates to have passed their ITIL Foundation exam and be familiar with the principles of ITSM and the organization-wide common language of ITIL.\u003cbr\u003eIdeal For : \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eIT professionals (support, operations, development, QA, etc.)\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eBusiness managers managing IT or digital teams\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eStudents and fresh graduates exploring ITSM careers\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eProfessionals pursuing roles in IT governance or digital transformation\u003cbr\u003e\u003c\/p\u003e\n\u003c!--eligibility-criteria--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-curriculum--\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 1: Introduction to ITIL 4\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e1.1 Overview of ITIL\u003cbr\u003e1.2 Evolution from ITIL 3 to ITIL 4\u003cbr\u003e1.3 ITIL 4 Certification Strucuture\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 2: Key Concepts of Service Management\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e2.1 Definition of Service, Management, \u0026amp; Service Mng\u003cbr\u003e2.2 Value, Outcomes, Costs, and Risks\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 3: The Four Dimensions of Service Management\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e3.1 Organizations and People\u003cbr\u003e3.2 Information and Technology\u003cbr\u003e3.3 Partners and Suppliers\u003cbr\u003e3.4 Value Streams and Processes\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 4: The ITIL Service Value System (SVS)\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e4.1 Overview of ITIL SVS\u003cbr\u003e4.2 Components of the ITIL SVS \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 5: The ITIL Service Value Chain\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e5.1 Activities of the Service Value Chain \u003cbr\u003e5.2 Interconnection of the activities \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 6: ITIL Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e6.1 Overview of ITIL Practices \u003cbr\u003e6.2 Purpose and Components of Key ITIL Practices \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 7: General Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e7.1 Strategy Management, Risk Management, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 8: Service Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e8.1 Service Level Management, Incident Management,etc., \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 9: Technical Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e9.1 Software Development and Management \u003cbr\u003e9.2 IT Operations, etc.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 10: ITIL Management Practices\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e10.1 Continual Improvement \u003cbr\u003e10.2 Change Control\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eModule 11: Exam Preparation \u0026amp; Tips\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\n         \u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\n      \u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003e11.1 Exam Formatand Structure \u003cbr\u003e11.2 Effective Study Techniques\u003cbr\u003e11.3 Sample Questions \u0026amp; Answe\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!--course-curriculum--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--training-mode--\u003e\n\u003cp\u003eOnce you Enroll for this Program, You will get Access Pass for 120 Days. Get start with free demo class to experience our quality.\u003c\/p\u003e\n\u003c!--training-mode--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eInteractive Learning Material:Access to multimedia presentations, videos, and interactive learning modules. Online and offline resources to accommodate different learning preferences.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003ePractice Exams: Multiple practice exams simulating the actual ITIL certification exam. Detailed explanations of correct and incorrect answers to facilitate learning from mistakes. \u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eInstructor-led Training: Options for instructor-led training, either in-person or virtual classrooms. Opportunities for interaction, questions, and clarification of doubts with experienced instructors.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eCase Studies and Real-world Examples: Case studies and real-world examples to illustrate the practical application of ITIL concepts\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eOnline Learning Platforms: Access to online learning platforms or Learning Management Systems(LMS) for flexible self-paced learning.\u003cbr\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Pointers.jpg?v=1664282510\" alt=\"\" width=\"23\" height=\"23\"\u003eProgress Tracking: Tools to monitor your progress throughout the course. Regular assessments and quizzes to reinforce learning.\u003cbr\u003e\u003c\/p\u003e\n\u003c!--course-feature--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--cc-certificate--\u003e\n\u003cp\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/itil-certificate.jpg?v=1752163584\" width=\"400\" height=\"400\"\u003e\u003c\/p\u003e\n\u003c!--cc-certificate--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--faq--\u003e\n\u003cdiv class=\"prod-faq\"\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eIs this program 100% Instructor Guided?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eAbsolutely, the ITIL 4 Foundation training program is entirely led by certified ITIL experts with extensive experience in IT service management. Utilizing Online Video Conferencing Platforms, our sessions are highly interactive, ensuring participants can engage directly with instructors. Upon enrollment, participants are granted a 120-day access pass, allowing them to join any scheduled session within this timeframe. Additionally, students gain instant and lifelong access to our Learning Management System (LMS), which is stocked with ITIL 4 resources for ongoing learning and professional development.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow do I find out the schedule for this program?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eThe program schedule is listed in the designated section above, with adjustments made to accommodate your local time zone. To discover specific dates and times for the training, simply navigate the calendar. For further assistance or inquiries, our course counselors are readily available to help. We encourage you to reach out through the \"Contact Us\" option for any detailed questions.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow do I apply for my ITIL 4 Foundation Certification Exam?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eOur course counselors will guide you through the certification exam application process. By securing your ITIL 4 Foundation Certification Exam Voucher through us, we manage the administrative details, enabling you to focus on your exam preparation. This service is designed to simplify the process, allowing you to concentrate on mastering ITIL 4 principles and practices without the hassle of exam logistics\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eWhat is LMS \u0026amp; What does it contain?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eThe Learning Management System (LMS) is a comprehensive digital platform that provides access to a wealth of ITIL 4 study materials, including course guides, instructional videos, practice exams, and recorded lectures. With instant and lifelong access to our LMS, participants are equipped with extensive resources to deepen their understanding of ITIL 4's framework, improving their skills in IT service management.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eHow does this program prepare me for real-world ITIL 4 applications?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eOur ITIL 4 Foundation training program is designed to offer practical learning experiences that mirror real-world IT service management challenges. Through case studies, interactive discussions, and application exercises, participants learn to apply ITIL 4's best practices in service management, change management, and continuous improvement within their organizations. This hands-on approach ensures that graduates are well-prepared to implement ITIL 4 methodologies effectively in their professional roles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eCan I access ITIL 4 tools and resources through the program?\u003c\/p\u003e\n\u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eYes, participants in the ITIL 4 Foundation training program will have access to the latest ITIL 4 tools, frameworks, and resources as part of their learning experience. Our LMS includes detailed tutorials and guides on applying ITIL 4 practices, enabling participants to gain practical skills in utilizing ITIL 4 for enhancing IT service management processes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-content\"\u003e\n\u003cdiv class=\"prod-faq-main\"\u003e\n\u003cp class=\"prod-faq-title\"\u003eWhat support services are available to participants?\u003c\/p\u003e \n  \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-plus\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 1.25C8.41421 1.25 8.75 1.58579 8.75 2V7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H8.75V14C8.75 14.4142 8.41421 14.75 8 14.75C7.58579 14.75 7.25 14.4142 7.25 14V8.75H2C1.58579 8.75 1.25 8.41421 1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H7.25V2C7.25 1.58579 7.58579 1.25 8 1.25Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e \u003csvg width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"prod-faq-icon prod-faq-minus\" style=\"display: none;\"\u003e\u003cpath fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.25 8C1.25 7.58579 1.58579 7.25 2 7.25H14C14.4142 7.25 14.75 7.58579 14.75 8C14.75 8.41421 14.4142 8.75 14 8.75H2C1.58579 8.75 1.25 8.41421 1.25 8Z\"\u003e\u003c\/path\u003e\u003c\/svg\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"prod-faq-answer-content\" style=\"display: none;\"\u003e\n\u003cp\u003eWe provide comprehensive support services to ensure your success in the ITIL 4 Foundation training program. This includes access to our course counselors for any administrative queries, technical support for navigating the LMS or any ITIL 4 resources, and academic support from our experienced instructors. Additionally, our community forums offer a dynamic environment for participants to exchange ideas, discuss ITIL 4 concepts, and collaborate on service management projects, fostering a supportive and enriching learning community.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\n\u003c!--faq--\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cp data-mce-fragment=\"1\"\u003eWe are rated 5 Star in all our social platforms , all these are open public platforms , we count our feedbacks very carefully. \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cimg height=\"156\" width=\"156\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Facebook_Ratings_480x480.png?v=1640863424\" alt=\"\"\u003e\u003cimg height=\"156\" width=\"156\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Google_Ratings_480x480.png?v=1640863557\" data-mce-fragment=\"1\"\u003e\u003cimg height=\"157\" width=\"157\" alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0606\/5327\/3311\/files\/Trustpilot_Ratings_0cdecacb-73cf-47b0-874e-09efb23f67f6_480x480.png?v=1640863590\" data-mce-fragment=\"1\"\u003e\u003c\/p\u003e\n\u003c!--reviews--\u003e\n\u003cdiv id=\"sconnect-is-installed\" style=\"display: none;\"\u003e\u003c\/div\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003c\/div\u003e","brand":"teamacademy","offers":[{"title":"Default Title","offer_id":44569681035471,"sku":null,"price":2800.0,"currency_code":"SAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0616\/0279\/1631\/files\/ITIL_699c2ea1-67a0-4e27-9ff5-60dad9624249.png?v=1761328676"}],"url":"https:\/\/teamacademyoman.com\/collections\/itil-v4-certification.oembed","provider":"Team Academy Saudi","version":"1.0","type":"link"}